shipcloud Help Center
Go to shipcloud
English
Go to shipcloud
English
All Collections
shipcloud Features [SEND | TRACK | RETURN]
shipcloud Features [SEND | TRACK | RETURN]

Guides to setting up, activating and using the various shipcloud features

Chantal von shipcloud avatar
By Chantal1 author22 articles
shipcloud Sandbox: test environment

General Settings


Individual design settings in shipcloud
How can I customize my shipping labels and tracking to suit my online store design?

SEND - Shipping orders, Pickups & Customs Declaration


Where can I add my shipping address?
In which format are the shipping labels available?
Why isn’t there enough space in the "Company", "First Name" and "Last Name" fields?
How can I cancel shipping labels I've already created?
How do I request a pickup?
How do I request a pickup for express shipments?
Which address will be used as the pickup address?
Are there additional charges for pickups and collections?
Can I create a list of my shipments at the end of each day?
Tips for creating a customs declaration (CN 22/CN23) with shipcloud

TRACK - shipcloud Tracking


How can the parcel receivers track their parcels?
How can I configure email notifications for my customers?
How can I track a parcel?
Can I filter my sent shipments by delivery status?
How do webhooks help me respond automatically to shipcloud events?
Individual settings for your tracking

RETURN - Returns & shipcloud Return Portal


How to create returns / return labels
shipcloud Return Portal
Helpful tips for setting up the return portal
shipcloud Help Center