You can let us notify your customers automatically by email, if the parcel has a new status. Therefor it is mandatory to specify the email address of the customer when creating the shipping label.
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To get to know how to configure the automated email notifications in your WebUI, read here.
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Of course, you can also provide your customers with the tracking numbers of the carriers so they can track their parcels on the carrier's shipping tracking websites directly.
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For more information about the possibility of adding the numbers to your shipping confirmations, please contact the developer of your shop system or plug-in.