shipcloud

Add your shipping and return addresses in your Shipcloud account or directly in your plug-in or integration settings for seamless label creation.

Where can I add my shipping address?

Learn which shipping label formats are available in Shipcloud, how to configure DIN A5 or DIN A6 labels, and print them correctly.

In which format are the shipping labels available?

Learn why name fields have character limits, carrier-specific restrictions and how to use the "care of" field for extra information.

Why isn’t there enough space in the "Company", "First Name" and "Last Name" fields?

Learn how to cancel Shipcloud shipping labels, applicable deadlines for each carrier and the differences between Shipcloud and own carrier contracts.

How can I cancel shipping labels I've already created?

Learn how to request parcel pickups with Shipcloud, which carriers support them, and when to schedule collections for your shipments.

How do I request a pickup?

Find out how to request pickups for express shipments with DHL Express, GO!, UPS and DPD, and learn about available collection options.

How do I request a pickup for express shipments?

Learn which address is used for parcel pickups when booking via the Shipcloud account, plug-ins, integrations or API requests.

Which address will be used as the pickup address?

Find out whether parcel pickups incur additional costs when shipping via Shipcloud rates or your own carrier contracts.

Are there additional charges for pickups and collections?

Create and print a daily shipment list in Shipcloud, including tracking data, parcel details and proof of handover for pickups.

Can I create a list of my shipments at the end of each day?

I can no longer create shipping labels and receive an error message.

Learn how to create customs declarations (CN22/CN23) in Shipcloud, which documents are required and what to consider for dutiable shipments.

Tips for creating a customs declaration (CN 22/CN23) with Shipcloud

Learn how to book UPS multi-package shipments via the Shipcloud API, manage tracking, and simplify shipping multiple parcels.

Multi-package shipment with your own UPS contract

Ina Kahl

SEND - Shipping orders, Pickups & Customs Declaration 

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

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A quick lap of the product so you know where everything lives.

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This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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