shipcloud supports you from Germany with the worldwide shipping of your Asendia parcels via your own Asendia contract, which you can already integrate into shipcloud from our Professional subscription.


In this article you will learn how to integrate your Asendia contract into shipcloud and get important information for a smooth shipping start with shipcloud.

In this article 👇

  1. Use Asendia contract with shipcloud

  2. Check access data

  3. Contact shipcloud support

  4. Store access data in your shipcloud account

  5. Asendia shipping with shipcloud

    1. Shipping conditions and billing

    2. Important information about creating shipments


Use Asendia contract with shipcloud

1. Check access data

For shipping with Asendia you need your own contract, which you can easily integrate in shipcloud. For your Asendia configuration you need the following access data:

Username

Password

CRM ID

Tracking Username

Tracking Password

The above data will be provided to you directly by Asendia. If you have any questions regarding this, please contact your Asendia Sales Manager directly.

2. Contact shipcloud support to activate your Asendia configuration

Contact our support team via email at support@shipcloud.io so that we can activate your own Asendia configuration.

3. Store access data in your shipcloud account

After activation, you will receive a confirmation email from us and you will then find your configuration in your shipcloud account under "Configurations" >> "Carriers" >> "Asendia". Deposit and save your access data for Asendia there.



Asendia shipping with shipcloud

Shipping conditions and billing

After successful configuration, you automatically ship at your own Asendia business rates. Your individual agreements will then apply with regard to, among other things:

  • your transport insurance,

  • the (regular) pick-up / drop-off at Asendia,

  • the worldwide/international shipping, also outside the EU.

📌 Please note that shipcloud will not be able to show you any prices for Asendia, as our system does not have access to this part of your contract. You can view your request them from your Asendia sales manager.

You will be billed directly by Asendia for your shipping labels. You will only receive a monthly invoice from shipcloud for the use of our service (basic and transaction fees) and for the shipping labels created at shipcloud's business rates with other carriers.

Important information about creating shipments / a customer manifest (avis) to Asendia

All shipments that Asendia picks up at your location or that you deliver to the Asendia Hub in Rodgau yourself must be manifested electronically or registered with Asendia via an avis ("Customer Manifest to Asendia"). Upon pickup or delivery, you must also physically hand over the printed manifest document to Asendia along with your packages.

To find out how to combine all your shipments ready for dispatch into one customer manifest via API Request and submit it to Asendia, please visit our Developer Portal.

Good to know: in case your plug-in/integration does not have an interface to Asendia's manifest endpoint or you currently have not integrated it yet, you can alternatively manifest your Asendia shipments created with shipcloud via the Asendia web client. For setup and further questions, please contact your Asendia Sales Manager directly or contact Asendia via email at pmm.de@asendia.com.

📌 If you transport your shipments to the destination country yourself and only then hand them over to Asendia, you will need to use a different manifest endpoint to create a "Customer Manifest to Carrier". We currently do not have this integrated, so you would have to use the Asendia Web Client in this case.

For more information on the integrated Asendia services and package formats, please refer to our Asendia overview.


Any further questions? We're happy to help.


These articles might also interest you 👇

Asendia: Overview of the connection with shipcloud

Asendia: Available additional services for shipping via your own carrier contract

Asendia: International and dutiable shipping to a non-EU country

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