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Asendia: Overview of the connection with Shipcloud

Integrated shipping methods and additional services

Ina Kahl avatar
Written by Ina Kahl
Updated over a week ago

Shipcloud supports you from Germany in the worldwide shipping of your Asendia parcels via your own Asendia contract, which you can already integrate in Shipcloud from our Professional subscription.

In this article you will learn which integrated shipping methods and additional services are available to you when shipping via your own contract with Shipcloud.

In this article 👇

About Asendia

Founded by La Poste and Swiss Post, Asendia is considered a specialist in cross-border mail and parcel delivery. Asendia is represented on 4 continents and delivers to over 200 countries and territories. In doing so, Asendia collects, consolidates, processes and then hands over letters and parcels to carefully selected local last mile delivery partners, such as national postal operators, alternative delivery services and commercial parcel companies. For more information, visit the Asendia website.

Integrated shipping methods*

We provide you with an easy and fast connection to the Asendia Shipping API V2 web service via our multi-carrier interface.

You can only use Asendia with your own contract in connection with Shipcloud, which you can easily integrate from our Professional subscription. How you can store your own contract in Shipcloud, you can find out here.

For your Asendia shipping with your own contract, the following shipping methods and additional services are available.

e-PAQ Standard Economy

Standard service without tracking and without modifier to speed up shipping time for less urgent EU- & worldwide cross-border packages up to 2 kg.

e-PAQ Standard Priority

Standard service without tracking (additional service "Bonus Tracking" can be added) and with the modifier "Priority" to speed up the shipping time for more urgent EU- & worldwide cross-border packages up to 2 kg.

e-PAQ Plus

Service with tracking and without modifier to speed up shipping time for less urgent EU- & worldwide cross-border packages up to 2 kg. Additional service "Personal Delivery" can be added.

e-PAQ Select

Service standardmäßig mit Sendungsverfolgung für dringlichere, EU- & weltweite Pakete bis 30 kg mit üblicher direkter Zustellung gegen Unterschrift. Zusatzservice "Mailbox Delivery" zubuchbar.

📌 The e-PAQ Standard Economy and Priority service does not include tracking by default. If you want additional security through tracking, you can add the additional service "Bonus Tracking" exclusively for e-PAQ Standard Priority. This may incur additional costs. Please contact your Asendia Sales Manager directly for more information.

Integrated additional services


Multi-carrier tracking solution including individual and multilingual tracking page and emails in your own shop design. For more information about this feature and the benefits, please visit our website.

Please note that you can only use Shipcloud tracking for Asendia if the selected service includes tracking.

Customs Declaration (CN22/CN23)

With Shipcloud you can also create a customs declaration CN22 for Asendia together with the shipping label. In this article you will learn how to create a customs declaration with Shipcloud.

With this additional service, your shipments are tracked from the start of dispatch to the first scan event in the destination country. A delivery scan is generally not provided.

With this additional service, your Asendia e-PAQ Plus shipments are delivered personally upon the signature of the original recipient or an authorized person living in the household.

With this additional service, your Asendia e-PAQ Select shipments will be delivered to the mailbox of your recipient.

*This information applies to shipping from Germany. If you want to ship from a country outside of Germany, this is technically possible. As we have to check the possibility of a connection and the available Asendia services depending on your sender country first, please contact our sales team via email to if you are interested.

Available parcel and label formats**

Small packages

[format B]

[format N]


Max. weight

2 kg

2 kg

30 kg

Max. dimensions

35,3 x 25 x 3 cm

length 60 cm, L+W+H =

90 cm

**Shipcloud automatically determines the most suitable and cheapest Asendia package format for you based on your specified package dimensions.

The Asendia shipping labels are output in PDF format DIN A6.

Any further questions? We're happy to help.

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