In all our subscriptions, we provide DPD for your shipping via shipcloud business rates. Already from our Professional subscription you can integrate your own DPD contract.



In this article you will find information about DPD package dimensions and weight limits, as well as about possible surcharges and fees.

In this article 👇

  1. Maximum package dimensions and weight limits

  2. Surcharges and additional fees

    1. Address Correction National

    2. Address Correction International

    3. Excess Size (overweight, length, girth)

    4. Faulty / Not Routed Packages

    5. Freight Forwarding Surcharge

    6. Island surcharge

    7. Missing or Insufficient Advice Data

    8. Parcels Not Automatically Conveyable / Non-Conveyable (NC)

    9. Seasonal Surcharge Tire Shipping

    10. Tire Shipping

    11. Undeliverable / Acceptance Refusal


Maximum package dimensions and weight limits

Small packages

Max. weight

max. 3 kg

Max. dimensions

longest side max. 50 cm

Max. girth *

max. 111 cm

Standard packages

Max. weight

max. 31,5 kg

Max. dimensions

longest side max. 175 cm

Max. girth *

max. 300 cm

Max. volume weight **

max. 150 Ltr.

Returns and drop-off at DPD Pickup parcelshops

Max. weight

max. 20 kg

Max. dimensions

longest side max. 100 cm

Max. girth *

max. 250 cm

* The girth dimension is calculated as follows: girth = (height + width) x 2 + length). Click here to go to the DPD girth calculator.

** Airfreight parcels are priced on the basis of volumetric weight in cases where this exceeds the actual weight in kg.

📌 Please note:

  • If your packages exceed the maximum package dimensions and weight limits and/or certain DPD shipping conditions are not met by you, you may incur additional costs. shipcloud reserves the right to pass on to you the surcharges levied by DPD (see table below).

  • Bulky shipments are not possible via the shipcloud conditions. This option is only available to you with your own DPD business customer contract.

  • DPD charges a surcharge for not automatically conveyable parcels (NC), among others, for parcels from a length of more than 120 cm up to a length of 175 cm or with a width of more than 60 cm, or with a height of more than 60 cm.

  • In addition to the "Seasonal Surcharge Tire Shipping" listed in the table below, which is calculated subsequently as a surcharge, DPD charges a seasonal surcharge of EUR 0.40 / parcel in the run-up to Christmas. You can find more information here.

Surcharges and additional fees*

Surcharge

Description

Price per shipment

Address Correction National

Surcharge for further processing of incorrect domestic recipient address or for national parcels that cannot be delivered due to an incorrectly transmitted zip code.

7.50 EUR

Address Correction International

Surcharge for further processing of incorrect foreign recipient address or for international parcels that cannot be delivered due to an incorrectly transmitted zip code.

11.80 EUR

Excess Size (overweight, length, girth)

Surcharge applicable for Package weight over 31.5 to 40 kg, a length of more than 175 cm (or 120 cm in the international express service) or a girth of more than 300 to 330 cm is incurred.

ℹ️ Additional info

For packages whose weight is more than 40 kg and whose girth is more than 330 cm, the "Freight Forwarding Surcharge" will be charged.

30.00 EUR

Faulty / Not Routed Packages

Surcharge for an incorrect, unreadable barcode on the shipping label.

0.80 EUR

Freight Forwarding Surcharge

Surcharge incurred when exceeding a weight of 40 kg, a length of 250 cm or a girth of 330 cm.

55.50 EUR

Island surcharge

Surcharge for delivery complicated by geographical conditions.

ℹ️ Additional info

On the DPD website you can download a list of all islands and regions subject to surcharges as a PDF file.

23.50 EUR

Missing or Insufficient Advice Data

Surcharge for missing electronic transmission of shipment data on the same day of shipment.

0.80 EUR

Parcels Not Automatically Conveyable / Non-Conveyable (NC)

Surcharge for packages that are not automatically conveyable (NC).

ℹ️ Additional info

The following package shapes are not considered suitable for conveyor belts:

  • Buckets/drums

  • Canisters

  • Cartons wrapped with foil

  • Goods in sacks or bags

  • Roll-shaped packages

  • Unpackaged special shapes

  • Wooden or metal packages

The following packages are not considered suitable for conveyor belts due to their dimensions:

  • Packages with a length of more than 120 cm up to a length of 175 cm or with a width of more than 60 cm or with a height of 60 cm.

The following packages are not considered suitable for conveyors due to their volume:

  • Parcels transported as airfreight whose volume exceeds 150 liters (volume [l] = length [cm] × width [cm] × height [cm] / 1000).

2.50 EUR

Seasonal Surcharge Tire Shipping

Seasonal surcharge that applies to the shipment of tires in the months of March up to and including May, and from September 23 up to and including December 23 per tire in addition to the "Tire Shipping" surcharge.

1.80 EUR

Tire Shipping

Surcharge for shipping tires.

6.50 EUR

Undeliverable / Acceptance Refusal

Surcharge for shipments that are undeliverable due to a refusal to accept and are returned to the sender.

6.50 EUR

* Surcharges are charged as (net) business fees, plus the applicable 19 % VAT. Please note that the carriers may make changes to the surcharge or subsequent charge prices and we reserve the right to adjust these due to additional operational expenses. The above surcharges and fees were last updated on 01/01/2022.

📌 Further information on possible DPD surcharges can also be found directly on the DPD website. Here you can also download an overview of the above-mentioned parcels that are not automatically eligible as a PDF file under the menu item "Special features and surcharges" >> "Excess size/weight and special parcel properties".

📌 Please also note the seasonal surcharge in the run-up to Christmas, which DPD levies from November, 1st to December, 23rd 2022.


Any further questions? We're happy to help.


These articles might also interest you 👇

DPD: overview of the connection with shipcloud

DPD Web Connect: shipping via shipcloud business rates

DPD Web Connect: Seasonal surcharges in the run-up to Christmas

Did this answer your question?