DPD: overview of the connection with shipcloud

shipcloud supports you with the national and international shipping of your DPD parcels from Germany.

In this article you will learn which DPD interfaces and services are available to you for your DPD shipping via shipcloud's as well as your own business rates.

In this article 👇

Available DPD connections
Available DPD shipping methods
Available additional services for DPD

Available DPD connections

After activating your subscription, you can immediately ship with DPD (Web Connect) at shipcloud business rates.

If you ship via your own DPD business rates, shipcloud provides you with two different DPD connections - DPD Web Connect and DPD iloxx. Depending on how you are managed as a DPD customer, one of them is the right one for you.

DPD Web Connect

shipcloud and own business rates

DPD iloxx

Own business rates

For DPD customers with a monthly shipping volume of more than 2000 shipments with their own key account management or also for depot customers. If you want to integrate your own contract, we require a Delis ID for this interface.

For SME customers with a monthly shipping volume of less than 2000 shipments and a contact person from the DPD team in Nuremberg. Here, customers usually have a 7-digit customer number.

Deposit of your own DPD contract

You are welcome to integrate your own DPD contract into shipcloud from our Professional subscription.

DPD Web Connect

Registration with shipcloud from August 2, 2022

If you want to deposit your own contract for DPD Web Connect and have registered with shipcloud after August 1, 2022, you can deposit your access data directly in your DPD configuration in your shipcloud account in the menu item "Carriers" and save and activate them. Here you can find more information about depositing your contract data.

Registration with shipcloud before August 2, 2022

If you want to deposit your own contract for DPD Web Connect and have registered with shipcloud before August 2, 2022, please first contact our support team via email to activate your own DPD configuration. Here you will receive further information on depositing your contract data.

📌 Please name one of the two DPD interfaces mentioned above so that we can activate the correct configuration for you.

DPD iloxx

If you would like to deposit your own contract for DPD iloxx, please first contact our support team via email for the activation of your own DPD iloxx configuration. Here you will receive further information on depositing your contract data.

Good to know: If you ship via your own DPD iloxx business rates, but have larger shipping volumes, want to create returns labels or use other services, then DPD Web Connect is also available to you via our business rates.

Available DPD shipping methods

The following information applies to shipping from Germany.

If you want to ship from Austria with your own DPD contract, this is also possible. In this case, please contact sales@shipcloud.io.

	DPD Web Connect shipcloud business rates	DPD Web Connect own business rates	DPD iloxx own business rates
DPD Classic (Standard)	EU-wide	International	EU-wide
DPD Express*	National	International	➖
DPD 12:00*	DE, CH, BE, NL, LU	DE, CH, BE, NL, LU	➖
DPD Retoure**	AT, DE, BE, NL	International	➖

*With your own DPD business customer contract, this service can also be used internationally. Please contact your DPD representative for further details.

**Only national return shipping labels can be created via the shipcloud Return Portal. Return shipping labels can be created nationally as well as for the following countries: Austria, Belgium and Netherlands.

Available additional services for DPD

The following information applies to shipping from Germany.

	DPD Web Connect shipcloud business rates	DPD Web Connect own carrier accounts	DPD iloxx own carrier accounts
Tracking	✔️ EU-wide	✔️ International	✔️ EU-wide
Drop-off at DPD Pickup Paketshops	✔️ From DE	✔️ * From DE	➖
Pickup at the touch of a button	✔️ ** From DE	✔️ From DE	➖
DPD Predict	✔️ Nat. / Parts of EU	✔️ Nat. / Parts of EU	➖
DPD Deposit Okay	➖	✔️	➖
DPD Food	➖	✔️ National	➖
DPD Limited Quantities (LQ)	➖	✔️ Nat. / Parts of EU	➖
DPD PARCELLetter	➖	✔️ National	➖
DPD 12;00 Saturday	➖	✔️ Nat. / Parts of EU	➖