shipcloud supports you with the national and international shipping of your DPD parcels from Germany.
In this article you will learn which DPD interfaces and services are available to you for your DPD shipping via shipcloud conditions as well as via your own contract.
In this article 👇
Available DPD connections
After activating your subscription, you can immediately ship with DPD (Web Connect) at shipcloud business rates.
If you ship via your own DPD business customer contract, shipcloud provides you with two different DPD connections - DPD Web Connect and DPD iloxx PV API. Depending on how you are managed as a DPD customer, one of them is the right one for you.
DPD Web Connect own carrier accounts | DPD iloxx own carrier accounts |
For DPD customers with a monthly shipping volume of more than 2000 shipments with their own key account management or also for depot customers. If you want to integrate your own contract, we require a Delis ID for this interface. | For SME customers with a monthly shipping volume of less than 2000 shipments and a contact person from the DPD team in Nuremberg. Here, customers usually have a 7-digit customer number. |
Deposit of your DPD contract
You are welcome to integrate your own DPD contract into shipcloud from our Professional subscription. To do so, simply send us an email at support@shipcloud.io so that we can activate your DPD configuration for shipping via your own business rates.
📌 Please let us know for which of the two DPD interfaces mentioned above you would like us to activate your own configuration.
After activating your DPD configuration, you can store your DPD access data there.
You want to integrate your own DPD contract for Web Connect?
Here we show you which data you need to store for DPD Web Connect in shipcloud.
You want to integrate your own DPD contract for iloxx?
Here we show you which data you need to store in shipcloud for DPD Iloxx.
Good to know: If you ship via your DPD iloxx contract, but want to ship larger shipping quantities, create return labels or use other services, then DPD (Web Connect) is also available to you via our conditions.
Available DPD shipping methods at a glance
The following information applies to shipping from Germany.
DPD Web Connect shipcloud | DPD Web Connect own carrier accounts | DPD iloxx own carrier accounts | |
DPD Standard | EU-wide | International | EU-wide |
DPD Express * | National | International | ➖ |
DPD Retoure ** | AT, DE, BE, NL | International | ➖ |
* With your own DPD business customer contract, this service can also be used internationally. Please contact your DPD representative for further details.
** Only national return shipping labels can be created via the shipcloud return portal. Return shipping labels can be created nationally as well as for the following countries: Austria, Belgium and Netherlands.
Available additional services for DPD at a glance
The following information applies to shipping from Germany.
DPD Web Connect shipcloud | DPD Web Connect own carrier accounts | DPD iloxx own carrier accounts | |
Tracking | ✔️ | ✔️ | ✔️ EU-wide |
Drop-off at a DPD Pickup parcel shop | ✔️ | ✔️ * | ➖ |
✔️ ** | ✔️ | ➖ | |
✔️ | ✔️ | ➖ | |
➖ | ✔️ | ➖ | |
➖ | ✔️ | ➖ | |
➖ | ✔️ | ➖ | |
➖ | ✔️ National | ➖ | |
➖ | ✔️ | ➖ |
* Please ask your DPD contact whether this service is available to you.
** If you use the shipcloud business rates for DPD, we can also request a regular pickup for your location from DPD if certain conditions are met.
If you want to ship from Austria with your own DPD contract, this is also possible. In this case, please contact sales@shipcloud.io.
Looking for more details on the available shipping methods & additional services?
Find detailed information about DPD shipping via shipcloud business rates here.
Detailed information on the available DPD additional services with your own DPD Web Connect contract can be found here.
Any further questions? We are happy to help you.
These articles might also interest you 👇
DPD: Shipping via shipcloud's business rates
DPD: maximum dimensions and weight, surcharges and additional fees
DPD Web Connect: Shipping by using your own business rates
DPD Web Connect: Available additional services