Please have in mind that shipping through your own carrier contract is only available from our Professional subscription.

You are welcome to integrate your own Hermes contract in shipcloud. Simply send us an e-mail to so that we can unlock Hermes for your own business customer conditions.

After the activation, you will send your parcels through your own rates. In this case, your individually agreed terms apply regarding:

  • transport insurance

  • (regular) collections / drop-off in parcel shops

  • worldwide / international shipping, also outside the EU

You will need the following data for your Hermes configuration

In order to ship via shipcloud with your own Hermes contract, Hermes requires an activation for the Hermes Shipping Interface (HSI).

If you are not sure whether your account has already been activated, please contact your contact person at Hermes.

If you have registered with Hermes via Hermes ProfiPaketService after 23.01.2018, your account will automatically be activated for the Hermes Shipping Interface (HSI). Customers whose registrations were previously made, must apply for the activation at Hermes.

Configuration in shipcloud

Please log in with Hermes first:

By clicking on the blue button "Login with Hermes" you will be forwarded directly to the Hermes Shipping Interface.

Please enter your access data for your Hermes account there:

After successful login you will be redirected directly to your shipcloud configuration.

Now save the settings by clicking "OK" and the configuration is complete.

Returns with your own Hermes contract
You can also create return shipping labels via shipcloud. For this you need a separate returns contract with Hermes. Please contact your Hermes account manager directly for more information.

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