shipcloud supports you with your domestic and international UPS shipping and provides you with an electronic customs declaration.


In this article you will learn how to create customs documents for your dutiable UPS shipments to a non-EU country.

In this article 👇

  1. Important information for your dutiable shipments with shipcloud

  2. How to create a commercial invoice/customs declaration

    1. Customs declaration via shipcloud WebUI

    2. Customs declaration via API/plugin


Important information for your dutiable shipments with shipcloud

When shipping to a dutiable country, a shipment of goods must be accompanied by certain documents by the sender, which depend on the contents of the shipment, the value of the goods and the destination country.

For UPS shipments sent to a non-EU country, the required customs documents such as the proforma or commercial invoice must be attached in triplicate to the outside of your parcels so that they can be cleared through customs.

đź“Ś Please note when shipping via shipcloud conditions:

How to create a commercial invoice/customs declaration

With shipcloud, in addition to the shipping label, you can also create the commercial invoice or customs declaration electronically.

Customs declaration via shipcloud WebUI

Create your dutiable shipment as usual in the menu item "Shipping">>"New Shipment" and select UPS as the carrier and the desired service (UPS Standard/Expedited/ Express Save /Express). You can find an overview of the available shipping methods here.

Enter the receiver address in the input mask. As soon as you have selected the carrier and a non-EU country in the "Country" field, an additional button "Add customs declaration" will appear further down.



Click on this button to open the input mask for entering the customs data. Detailed information about the individual fields and required data can be found in this article.



Then click on "Book shipment". You will now be provided with both the shipping label and the customs declaration for printout.

Customs declaration via API/plugin

If you create your shipping labels and customs documents via API request, you can find more information in our Developer Portal. If you create your shipping labels directly from your shop, ERP or inventory management system, please contact the developer of your plugin directly to find out whether the function for creating a customs declaration is already implemented. On our website you will find an overview of the available plugins and the corresponding contacts.

Learn here what to look out for when returning undeliverable, dutiable UPS shipments from a non-EU country back to Germany.


Any further questions? We are happy to help you.


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Shipping to a non-EU country: via shipcloud conditions

Shipping to a non-EU country: tips for creating a customs declaration (CN 22/CN23) with shipcloud

UPS: return of undeliverable shipments from a non-EU country

UPS: overview of the connection with shipcloud

UPS: shipping via shipcloud's business rates

UPS: maximum dimensions and weight, surcharges and additional fees

UPS: shipping by using your own business rates

UPS: available additional services

Brexit: possible effects on your shipping via shipcloud





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