This feature is available to you from our Professional subscription.

If you want to integrate your own UPS contract in shipcloud, we will gladly activate the configuration for you. Just write us an email to

After the activation you will see "UPS" in the shipcloud-WebUI under "Configurations" -> "Carriers" -> UPS. After filling in the required contract data, you can send on your rates.

With your own UPS contract you can also use shipcloud from all over the world. Thus, your default sender's address does not have to be in Germany.

In this case, your individually agreed conditions apply regarding:

  • transport insurance

  • the (regular) collection / drop-off at parcel shops 

  • worldwide / international shipping, also outside the EU

You will need the following data for your UPS configuration

  • Account Number: Your UPS account number

  • Billing Account Number: If the biller's UPS account number is different from the sender's account number.

  • Username / Password: The access data of your "My UPS Account"

Express Shipping

We have integrated the following express services in shipcloud:

UPS Express (1 Day Early): International express shipping with delivery by 10:30 am the next business day within Germany or 12:00 am to most business addresses in Europe.

UPS Express 12:00: National Express shipping with delivery before 12:00 am on the next business day.

UPS Express Saver (1 Day): International express shipping with delivery by the end of the next business day.

Returns with own UPS contract

After configuring your own UPS account in shipcloud, you can also create return labels for UPS at your rates.

You can either insert these directly into your parcels as supplements or create them by using our Return Portal. Regarding the costs and billing your individual agreements with UPS apply.

If you create the returns label as a supplement, you can also create returns for your international shipments to Germany.

By contrast, returns generated via the Return Portal can only be used within Germany.

About billing:

After successful configuration, you will ship automatically to your own UPS conditions. Please note that shipcloud will not be able to show you prices for UPS any more because our system has no access to this part of your contract. You can request your shipping prices from UPS.

Your UPS shipping labels will be charged to you by UPS. From shipcloud you receive a monthly invoice for the use of the service as well as the shipping labels created on shipcloud conditions.


Please note that you cannot use UPS Campusship or Worldship Accounts in shipcloud.

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