DPD at shipcloud business rates is already available to you from our Starter subscription.



Below you will find information about DPD package dimensions and weight limits, as well as possible surcharges and fees.

In this article 👇

  1. Maximum package dimensions and weight limits

  2. Surcharges and additional fees

    1. Address Correction National

    2. Address Correction International

    3. Tire Shipping

    4. Seasonal Surcharge Tire Shipping

    5. Missing or Insufficient Advice Data

    6. Faulty / Not Routed Packages

    7. Parcels Not Automatically Conveyable / Non-Conveyable (NC)

    8. Zip Code Error National

    9. Zip Code Error International

    10. Freight Forwarding Surcharge

    11. Undeliverable / Acceptance Refusal

    12. Excess Weight

    13. Excess Size

Maximum package dimensions and weight limits

Small packages

Max. weight

max. 3 kg

Max. dimensions

longest side max. 50 cm

Max. girth *

max. 111 cm

Standard packages

Max. weight

max. 31,5 kg

Max. dimensions

longest side max. 175 cm

Max. girth *

max. 300 cm

Max. volume weight **

max. 150 Ltr.

Returns and parcel shop drop-off

Max. weight

max. 20 kg

Max. dimensions

longest side max. 100 cm

Max. girth *

max. 250 cm

* The girth dimension is calculated as follows: girth = (height + width) x 2 + length). Click here to go to the DPD girth calculator.

** Airfreight parcels are priced on the basis of volumetric weight in cases where this exceeds the actual weight in kg.


📌 Please note:

  • If your packages exceed the maximum package dimensions and weight limits and/or certain DPD shipping conditions are not met by you, you may incur additional costs. shipcloud reserves the right to pass on to you the surcharges levied by DPD (see table below).

  • Bulky shipments are not possible via the shipcloud conditions. This option is only available to you with your own DPD business customer contract.

  • DPD charges a surcharge for not automatically conveyable parcels (NC), among others, for parcels from a length of more than 120 cm up to a length of 175 cm or with a width of more than 60 cm, or with a height of more than 60 cm. *

    * From 01.09.2021 DPD will already apply the above-mentioned dimensions for the calculation of the NC surcharge. Until then, we will of course pass on the NC surcharge to you at the parcel dimensions applicable to this surcharge to date (length > 130 - 175 cm; width > 80 cm).


Surcharges and additional fees *

Surcharge

Description

Price per shipment

Address Correction National

Surcharge for further processing of incorrect domestic recipient address.

6.50 EUR

Address Correction International

Surcharge for further processing of incorrect foreign recipient address.

11.00 EUR

Tire Shipping

Surcharge for shipping tires.

6.50 EUR

Seasonal Surcharge Tire Shipping

Seasonal surcharge that applies to the shipment of tires in the months of March up to and including May, and from September 23 up to and including December 23 per tire in addition to the "Tire Shipping" surcharge.

1.80 EUR

Missing or Insufficient Advice Data

Surcharge for missing electronic transmission of shipment data on the same day of shipment.

0.80 EUR

Faulty / Not Routed Packages

Surcharge for an incorrect, unreadable barcode on the shipping label.

0.80 EUR

Parcels Not Automatically Conveyable / Non-Conveyable (NC)

Surcharge for packages that are not automatically conveyable (NC).

ℹ️ Additional info

The following package shapes are not considered suitable for conveyor belts:

  • Buckets/drums

  • Canisters

  • Cartons wrapped with foil

  • Goods in sacks or bags

  • Roll-shaped packages

  • Unpackaged special shapes

  • Wooden or metal packages

The following packages are not considered suitable for conveyor belts due to their dimensions:

  • Packages with a length of more than 120 cm up to a length of 175 cm or with a width of more than 60 cm or with a height of 60 cm.

The following packages are not considered suitable for conveyors due to their volume:

  • Parcels transported as airfreight whose volume exceeds 150 liters (volume [l] = length [cm] × width [cm] × height [cm] / 1000).

2.30 EUR

Zip Code Error National

Surcharge for national parcels that cannot be delivered due to an incorrectly transmitted zip code.

6.50 EUR

Zip Code Error International

Surcharge for international parcels that cannot be delivered due to an incorrectly transmitted zip code.

11.00 EUR

Freight Forwarding Surcharge

Surcharge incurred when exceeding a weight of 40 kg, a length of 250 cm or a girth of 330 cm.

55.50 EUR

Undeliverable / Acceptance Refusal

Surcharge for shipments that are undeliverable due to a refusal to accept and are returned to the sender.

6.50 EUR

Excess Weight

Surcharge applicable for Package weight over 31.5 to 40 kg.

ℹ️ Additional info

For packages whose weight is more than 40 kg, the "Freight Forwarding Surcharge" will be charged.

26.50 EUR

Excess Size

Surcharge that applies when the girth exceeds 300 to 330 cm. For packages whose girth is more than 330 cm, the "Freight Forwarding Surcharge" will be charged.

26.50 EUR

* The surcharges are levied as (net) business fees, plus the value added tax of 19 %.


📌 Further information on possible DPD surcharges can also be found directly on the DPD website. Here you can also download an overview of the above-mentioned parcels that are not automatically eligible as a PDF file under the menu item "Special features and surcharges>>Excess size/weight and special parcel properties".


Any further questions? We are happy to be there for you.


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