From our Professional subscription you can integrate your own UPS contract in shipcloud.


In this article you will learn how to deposit your own UPS contract with us and connect your shipcloud account to the UPS interface.

In this article 👇

  1. Check access data for UPS

  2. Store access data for UPS in the shipcloud account

  3. UPS shipping with own contract in connection with shipcloud
    a. Shipping conditions and billing

    b. Integrated shipping methods and additional services


Check access data for UPS

For your UPS configuration you need the following data:

  • Username/password

  • UPS Account-Nummer

  • (UPS Billing Account Number)

Username and password are the access data for your "My UPS" account. You will receive your account number from UPS upon contract conclusion. The billing account number only needs to be entered if the UPS account number of the invoice recipient is different from the account number of the shipper.

📌 Please note that you cannot use UPS Campusship or Worldship Accounts in connection with shipcloud.

Store access data for UPS in the shipcloud account

You can easily store your UPS contract data in your shipcloud account and thus ship at your individually agreed rates and conditions with the carrier.

Based on the time of your registration at shipcloud, we provide you below with further information on how to store your UPS access data in the shipcloud WebUI.



Registration from August 2, 2022

How to store your contract data for UPS

Log in to your shipcloud account resp. to the shipcloud WebUI and select the menu item "Carriers" in the navigation bar on the left.

Under "Active carriers", click on the blue contract icon on the left next to UPS to store the access data from your UPS account in your shipcloud configuration and, if necessary, to make further settings.



Click on the green "Save & activate" button on the right so that your changes are applied and your own business rates are applied when you are creating your shipping labels.

📌 Please note that previously saved data will be overwritten and you will ship using your own business rates after successful activation. The shipcloud shipping business rates for UPS will then no longer be available to you.

Registration before August 2, 2022

How to store your contract data for UPS

If you have registered with shipcloud before August 2, 2022, please contact our support team first and we will activate your own configuration for UPS.

After activation, you will receive a confirmation email from us and you will then find your configuration in your shipcloud account under "Configurations" >> "Carriers" >> "UPS". Deposit and save your access data for UPS there.

📌 Please note that once you have activated your own UPS configuration, you no longer have access to the shipcloud business rates for UPS.



UPS shipping with own contract in connection with shipcloud

Shipping conditions and billing

After successful configuration, you automatically ship at your own UPS business rates. Your individual agreements will then apply with regard to, among other things:

  • transport insurance

  • the (regular) collection / drop-off at UPS Access Points,

  • worldwide / international shipping, also outside the EU.

📌 Please note that you will then no longer have access to the shipcloud business rates for UPS and shipcloud will then no longer be able to show you any prices (for UPS), as our system does not have access to this part of your contract. You can view your shipping conditions in your UPS account or request them from your account manager.

You will be billed directly by UPS for your shipping labels. You will only receive a monthly invoice from shipcloud for the use of our service (basic and transaction fees) and for the shipping labels created at shipcloud's business rates with other carriers.

Integrated shipping methods and additional services

For your UPS shipping with your own contract, the following shipping methods and additional services are available. These apply to shipping from Germany.

With your own UPS contract you can also use shipcloud from all over the world. Thus, your default sender's address does not have to be in Germany.

Integrated shipping methods for UPS

UPS Standard
Service for less urgent shipments to destinations in Germany as well as within the EU, LI, NO and CH

To use UPS standard, book "standard" in the shipcloud WebUI or transmit it in your API Request.

UPS Expedited

Service for less urgent shipments outside the EU, LI, NO and CH

To use UPS Expedited, book "ups_expedited" in the shipcloud WebUI or transmit it in your API Request.

UPS Express Saver¹

Express service for international shipping

To use UPS Express Saver (for delivery by the end of the next working day), book "one_day" in the shipcloud WebUI or transmit it in your API Request.

UPS Express 12:00*
Express service for national shipping

To use UPS Express 12:00 (for delivery by 12:00 on the next working day), book "ups_express_1200" in the shipcloud WebUI or transmit it in your API Request.

UPS Express*

Express service for international shipping

To use UPS Express ((for delivery by 10:30 within Germany or 12:00 for most european business addresses on the next working day), book "ups_one_day_early" in the shipcloud WebUI or transmit it in your API Request.

UPS Returns¹
Service for national and international returns

To use UPS Returns, book "returns" in the shipcloud WebUI or transmit it in your API Request.

¹UPS Express, 12:00 und Saver

📌 Please note, however, that these are standard delivery times. Time specifications of the carriers are not a guarantee and may vary, depending on the destination of your shipment. Please contact your UPS representative for further details.

²UPS Returns

You can easily generate UPS return labels for international shipments yourself via plugin/API or shipcloud WebUI and add them as enclosures to your shipments. In addition, you can grant your customers access to our Return Portal, where they can request and print return labels on their own. Returns generated via the Return Portal can only be used within Germany.

Integrated additional services for UPS

Tracking¹

Commercial invoice²

Incoterms (DAP, DDP)³

One-time pickup at the touch of a button

Drop-off at UPS Access Points

Delivery at UPS Access Points

UPS Access Point Notifications

UPS Adult Signature Required

UPS Carbon Neutral

UPS Declared Value

UPS Direct Delivery Only

UPS Cash On Delivery (C.O.D.)

UPS Express Saturday Delivery

¹Multi-carrier tracking solution including individual and multilingual tracking page and emails in your own shop design. For more information about this feature and the benefits, please visit our website. Information about individual tracking settings can be found here.

²With shipcloud you can also create a commercial invoice together with your shipping label. You can read how this works here.

³With shipcloud, you can transmit the arrival clauses DAP and DDP to UPS and thus clarify the responsibility regarding the transport and customs costs as well as the shipping risk.

⁴Service for UPS Standard shipments. For more information on how to order one-time pickups, please click here. If you would like a regular collection, please arrange this directly with UPS.

⁵Please check with your UPS account manager if this service is available to you under your contract.

You can also find more information about the individual additional services and booking here.


Any further questions? We're happy to help.


These articles might also interest you 👇

UPS: Overview of the connection with shipcloud

UPS: Alcoholic beverages shipping with shipcloud

UPS: Available additional services for shipping via your own carrier contract

UPS: Commercial invoice for dutiable outbound and return shipments

UPS: Incoterms and UPS Billing Options for international shipping

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