This service can be booked via your own DHL contract and via Shipcloud rates.
What is DHL GoGreen?
With this service, you can ship your parcels in a climate-neutral way. When you book DHL GoGreen, the greenhouse gases generated during transport are offset through DHL's climate protection projects.
How to use DHL GoGreen with your own DHL contract
If you haven’t already, apply for a GoGreen billing number from DHL. Please contact your DHL Account Manager for this.
Once GoGreen has been activated in your DHL contract, enter your DHL GoGreen billing numbers in the corresponding fields in your DHL configuration.
Next, decide whether you want to set DHL GoGreen as the default setting for your national DHL shipping, or whether you prefer to book the DHL GoGreen additional service on a per-shipment basis via API request.
These booking options are available to you:
1. Add GoGreen to all DHL shipments from Germany (Default)
If you want to add the GoGreen service to all your shipments, simply scroll down in your DHL configuration to the section “Additional Services” and enable the GoGreen additional service. From now on, the GoGreen service will automatically be booked for all DHL parcel shipments sent from Germany.
2. Book GoGreen on a per-shipment basis as needed
If you prefer to decide on a case-by-case basis whether to book the service, you also have the option to pass DHL GoGreen as an additional service via API request.
📌 To find out whether this function is already available in the plugin or integration you are using, please contact the provider of the plugin or integration.
Are you using DHL via Shipcloud rates?
Since April 2021, we have been automatically adding the DHL GoGreen service to every DHL shipment for our customers — at no additional cost.
If you have any further questions, our support team is happy to help.