You can use the Kleinpaket service via Shipcloud business rates or via your own DHL account. The Warenpost International service, on the other hand, can only be used with your own DHL account.

+++ From May 31, 2025, Warenpost National will be replaced by the service Kleinpaket. You can find more information directly here at DHL. You can find out how to book the Kleinpaket service here. +++

+++ As of July 01, 2022, the Warenpost International service has moved completely from Deutsche Post's interface to the DHL interface. How you can continue to send with Warenpost International via DHL in the future, you will learn below. +++

In this article, you will learn how you can send Kleinpaket and Warenpost internationally via DHL in connection with Shipcloud and what you have to consider.

In this article 👇

With Kleinpaket, you can send small-format, lightweight goods easily and cist-effectively.

You can use DHL Kleinpaket for your national shipping within Germany - via Shipcloud business rates or via your own DHL account. If you want to use the our rates, you can automatically select the "DHL Kleinpaket" service when you create your shipping labels.

In order to create a Kleinpaket shipment without any problems, it is necessary to transfer the DHL Warenpost National billing number to the new field for DHL Kleinpaket.

To do this, log in to your Shipcloud account and go to the settings of your carriers.* Now copy your DHL Warenpost National billing number and paste it into the empty field under DHL Kleinpaket billing number.

*Please note that your view in the Shipcloud Account may differ.

With your DHL shipping via Shipcloud business rates, we automatically book GoGreen at no extra charge to all your domestic Warenpost shipments.

With the DHL Warenpost International service, on the other hand, you can ship worldwide. To do this, you need your own DHL account and the corresponding DHL billing number(s) for Warenpost International and/or Warenpost International GoGreen.

Good to know: From our Professional subscription, you can integrate your own carrier accounts in Shipcloud.

In this article, you will learn how you can store your own DHL account and your DHL billing numbers in Shipcloud.

*Via Shipcloud business rates or via your own DHL account

**Via your own DHL account only

You can also find more information about the integrated DHL additional services here.

As standard, you must hand in Warenpost shipments yourself. Smaller items can be posted via the mailbox and all Warenpost s can be dropped off at postal outlets. However, it is not possible to hand in Warenpost shipments via Packstations or DHL Paketshops or to have them be picked up. For customers with their own business customer contract and with more than 6000 shipments per year, DHL allows a pick-up at your location. Please contact your DHL account manager directly about this.

Kleinpaket is always delivered with tracking. Thus, in the case of Kleinpaket, the course of the shipment within Germany is automatically documented upon posting or handover, at the sorting center, and upon delivery.

Warenpost International is the low-cost alternative for your small-format goods shipment abroad. Shipping and delivery is always done in the most cost-effective way, without tracking and liability.

With the "Premium International" additional service, your International Warenpost will always be transported abroad by the fastest route. Depending on the destination, your international Warenpost shipments will come with tracking and liability thanks to this additional service. You can also find more information about this on the DHL website.

Within the framework of international working groups, a standardized label, the Harmonized Label, has been developed for the cross-border, lightweight shipment of goods, which has been mandatory since January 1, 2020.

For you as sender, the Harmonized Label ensures quality standards and faster transit times for your shipments in the destination country.

In addition, the Harmonized Label enables a simplified and standardized customs clearance of your shipments, because the customs declaration is integrated directly on the shipping label, which means that you as a shipper do not need any additional documents for shipments of goods to dutiable foreign countries.

With Shipcloud you can easily create the Harmonized Label (customs declaration CN22) for your goods mail international shipments.For tips on creating a customs declaration (CN23/CN22) with Shipcloud, click here.

With Shipcloud, you can send your small-format, lightweight parcels as Kleinpaket via DHL or as Bücher- und Warensendung (Book and Merchandise Shipment) via Deutsche Post.

Find out how to store your own Deutsche Post account with Shipcloud in order to send mail and book and merchandise shipments here.

Any further questions? We're happy to help.

These articles might also interest you 👇

DHL: Overview of the connection with Shipcloud

DHL: Shipping via Shipcloud business rates

Things to know about your shipping via Shipcloud business rates

DHL: Maximum dimensions and weight, surcharges and additional fees

DHL: Shipping via your own carrier contract

DHL: Available additional services for shipping via your own carrier contract

DHL: Shipping to a DHL Packstation

DHL: Shipping to a non-EU country