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Shipping FAQs

Shipping FAQs

Answers to frequently asked questions about shipping with shipcloud

7 articles
Caroline König avatarChantal Ellen Schuhmann avatar
Written by Caroline König and Chantal Ellen Schuhmann

How does the cooperation with the carriers work?

Shipping via shipcloud business rates or your own contract
Caroline König avatar
Written by Caroline König. Updated over a week ago

Can I integrate my own contract with a carrier into shipcloud?

Using shipcloud with an existing contract via your own business customer conditions
Caroline König avatar
Written by Caroline König. Updated over a week ago

Which countries can I ship to?

Caroline König avatar
Written by Caroline König. Updated over a week ago

From which countries can I use shipcloud?

Shipping from abroad
Chantal Ellen Schuhmann avatar
Written by Chantal Ellen Schuhmann. Updated over a week ago

Where can I find an overview of the available (additional) carrier services supported by shipcloud?

Caroline König avatar
Written by Caroline König. Updated over a week ago

Can I book an additional insurance for my parcels?

How to get your parcel insured higher
Chantal Ellen Schuhmann avatar
Written by Chantal Ellen Schuhmann. Updated over a week ago

I have a query about shipping to a non-EU country. Who should I contact?

Caroline König avatar
Written by Caroline König. Updated over a week ago