shipcloud

Learn how Shipcloud works with carriers, whether you ship via your own contracts or use Shipcloud business rates for DHL, DPD and UPS.

How does the cooperation with the carriers work?

Learn how to connect your own carrier contracts to Shipcloud and ship using your negotiated rates, services and shipping conditions.

Can I use my shipping carrier contract with Shipcloud?

Find out which countries you can ship to with Shipcloud and what to consider when sending parcels outside the European Union (EU).

Which countries can I ship to?

Learn how to use Shipcloud for shipping outside Germany and discover which carriers are available by country with your own contract.

From which countries can I use Shipcloud?

Find an overview of all shipping methods, additional services and carrier integrations available through Shipcloud.

Where can I find an overview of the (additional) services integrated by Shipcloud?

Learn when additional parcel insurance is available, which carriers support it, and how to book declared value coverage via Shipcloud.

Can I book an additional insurance for my parcels?

Learn which customs documents are required for dutiable shipments and how to create customs declarations and invoices with Shipcloud.

What do I have to keep in mind regarding customs?

Learn how to schedule a new UPS pickup, track collection status, and ensure successful parcel collection after a missed UPS pickup.

How to arrange a new pick up with UPS?

Ina Kahl

Answers to frequently asked questions about shipping with shipcloud

Shipping FAQs

Developer Portal

shipcloud Blog

shipcloud App

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

{appName} in 60 seconds

This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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