UPS at shipcloud business rates is already available to you from our Starter subscription.

Below you will find important information about UPS package dimensions and weight limits, as well as possible surcharges and fees.

In this article 👇

  1. Maximum package dimensions and weight limits

  2. Surcharges and additional fees

    1. Address Correction

    2. Large Package

    3. Additional Handling

    4. PEAK Season

    5. Saturday Delivery

    6. Return of Undeliverable Shipments

    7. Extended and Remote Area

Maximum package dimensions and weight limits

Normal packages

Max. weight

max. 31,5 kg

Max. dimensions

longest side max. 100 cm, second longest side max. 76 cm

Max. girth *

max. 300 cm

Parcel shop drop-off

Max. weight

max. 20 kg

Max. dimensions

longest side max. 97 cm, second longest side max. 76 cm

Max. girth *

max. 300 cm

* The girth dimension is calculated as follows: girth = (height + width) x 2 + length)

📌 Please note that it is not possible to send bulky shipments at shipcloud business rates. This option is only available if you have your own UPS contract.

📌 Please note that additional costs per shipment may apply if your packages exceed the maximum package dimensions and weight limits. shipcloud reserves the right to pass on to you the surcharges levied by UPS (see table below).

Surcharges and additional fees *



Price per shipment

Address Correction

Surcharge for additional handling and transportation costs of undeliverable UPS packages requiring further instructions or address correction.

ℹ️ Additional info

If UPS has taken action to deliver worldwide shipments but has been unsuccessful, the shipments will be processed according to your instructions.

6.10 Euro

Large Package

Surcharge for UPS packages whose length plus girth [(2 x width) + (2 x height)] combined exceeds 300 cm, but does not exceed the maximum UPS size of 400 cm.

ℹ️ Additional info

A minimum chargeable weight of 40 kg will be charged for large parcels, in addition to the Large Package Surcharge. An Additional Handling charge will not be assessed when a Large Package Surcharge is applied.

47.50 Euro

Additional Handling *

Heavy packages

Surcharge for UPS packages with an actual weight (not volume weight) greater than 32 kg.

Surcharge for each package in a UPS shipment where the average package weight is greater than 32 kg and the weight for each package is not specified on the source document or which cannot be processed through the UPS automated shipping system.

ℹ️ Additional info

Marking heavy packages with a sticker or signal tape, as a security notice for UPS employees, is mandatory. In addition, this will ensure that these packages can be transported properly.


Surcharge for goods which are encased in an outside shipping container made of metal or wood.

Surcharge for goods in cylindrical containers, such as a barrel, drum, pail, or tire, that is not fully encased in a corrugated cardboard shipping packaging.

Oversized packages

Surcharge for packages with the longest side exceeding 100 cm or its second-longest side exceeding 30 inches (76 cm).

13.50 Euro

PEAK Season

Temporary surcharge for national and international shipments during times of extreme volume surges.

ℹ️ Additional info

UPS introduces the PEAK surcharge temporarily for large packages, oversized packages and packages with additional handling when package volumes increase sharply suddenly or due to seasonal changes and holidays. In this way, UPS ensures continued effective use of the network as demand for air freight capacity changes. UPS will adjust the PEAK surcharge as needed without notice and reserves the right to extend or modify Peak Periods to reflect prevailing market conditions.

UPS Peak Surcharge 2021 (PDF)

Additional Handling:

5.60 Euro

Large package:

56.00 Euro

Oversized package:

90.00 Euro

Saturday Delivery

Surcharge for Saturday delivery of UPS Standard packages.

ℹ️ Additional info

Standard packages are delivered by UPS only on working days (mo-fri) from 8 am to 6 pm. A Saturday delivery for already booked UPS standard packages (until usually 12 o'clock) is generally possible, but will be charged with an additional fee.

20.00 Euro

Return of Undeliverable Shipments

Surcharge for transportation and fuel charges incurred by returning undeliverable shipments.

ℹ️ Additional info

All national packages and shipments within the EU, will be automatically returned to you with UPS Standard service (where available).

3.30 Euro

Extended and Remote Area

Surcharge resulting from higher operating costs for delivery to and collection in extended and urban areas as well as for delivery to and collection in remote areas beyond UPS extended areas, which are less accessible (domestic and international services).

24.00 Euro

* The surcharges are levied as (net) business fees, plus the applicable value added tax of 19 %.

** In consideration of the additional handling required and subsequent potential delays in processing these shipments, UPS does not provide a money-back guarantee for them.

📌 Further information on possible UPS surcharges can also be found directly on the UPS website.

Any further questions? We are happy to be there for you.

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