The carrier UPS is already available to you via shipcloud business rates from our Starter subscription.
In this article you will find important information about UPS package dimensions and weight limits, as well as possible surcharges and fees.
In this article 👇
Maximum package dimensions and weight limits
Normal packages
Max. weight | max. 31,5 kg |
Max. dimensions | longest side max. 100 cm, second longest side max. 76 cm |
Max. girth * | max. 300 cm |
Parcel shop drop-off
Max. weight | max. 20 kg |
Max. dimensions | longest side max. 97 cm, second longest side max. 76 cm |
Max. girth | max. 300 cm
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📌 Please note that additional costs per shipment may apply if your packages exceed the maximum package dimensions and weight limits. shipcloud reserves the right to pass on to you the surcharges levied by UPS (see table below).
📌 Please note that it is not possible to send bulky shipments at shipcloud business rates. This option is only available if you have your own UPS contract.
Surcharges and additional fees*
Surcharge | Description | Price per shipment |
Additional Handling | This surcharge applies to all parcels that cannot be processed through the UPS automated shipping system due to their size, weight or packaging: 1. Additional Handling - Heavy PackageSurcharge for parcels with an actual weight (not volumetric weight) of more than 32 kg and for each package in a UPS shipment whose average weight is more than 32 kg and the weight is not indicated on the origin or shipping documents.
Mandatory marking of heavy parcels: Marking heavy packages with a sticker or signal tape is mandatory and serves as a safety notice for UPS employees. It also ensures that these packages can be transported properly. 2. Additional Handling - PackagingSurcharge for goods in a metal or wooden packaging and for items in cylindrical containers (e.g. barrels, drums, pails or tires) which are not completely enclosed in a corrugated board packaging. 3. Additional Handling - Exceedance of maximum UPS package dimensionsSurcharge for packages with the longest side exceeding 100 cm or its second-longest side exceeding 30 inches (76 cm).
No money-back guarantee for parcels with Additional Handling: In consideration of the additional handling required and subsequent potential delays in processing these shipments, UPS does not provide a money-back guarantee for them. | € 14.50 |
Address Correction | Surcharge for additional handling and transportation costs incurred when the recipient's address is incorrect and UPS attempts to locate the correct address.
Further information: If UPS has taken action to deliver worldwide shipments but has been unsuccessful, the shipments will be processed according to your instructions. | € 6.50
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Demand | Surcharge for national and international shipments over maximum limits. The Demand Surcharge ("Over Maximum Limits") applies to shipments with a weight of more than 70 kg or a length of more than 274 cm or a total dimension of more than 400 cm in length and circumference [(2 x width) + (2 x height)]. Generally, packages of this type are not accepted by UPS, however, if they are found in the UPS package shipping network, the Demand Surcharge will apply.
Further information: The Demand Surcharge generally applies as a a fixed fee per package and in addition to any other surcharges that may apply. For packages whose combined length and circumference exceed 400 cm, the surcharge "Large Package" is also charged. | Over Maximum Limits: + € 412.00 |
Extended/Remote Area | Surcharge resulting from higher operating costs for deliveries and collections in less populated extended and urban areas as well as in remote areas beyond UPS extended areas, which are less accessible (domestic and international services).
| € 25.00
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Large Package | Surcharge for UPS packages whose length plus girth [(2 x width) + (2 x height)] combined exceeds 300 cm, but does not exceed the maximum UPS size of 400 cm.
Further information: A minimum chargeable weight of 40 kg will be charged for large parcels, in addition to the Large Package Surcharge. An Additional Handling charge will not be assessed when a Large Package Surcharge is applied. | € 49.50
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Peak Season | Temporary surcharge for domestic and international shipments imposed by UPS during periods of heavy traffic (especially during the Christmas season) for packages with additional handling, large packages, and parcels over maximum limits.
The Peak Season Surcharge ("Over Maximum Limits") applies to shipments with a weight of more than 70 kg or a length of more than 274 cm or a total dimension of more than 400 cm in length and circumference [(2 x width) + (2 x height)]. Generally, packages of this type are not accepted by UPS, however, if they are found in the UPS package shipping network, the Peak Season Surcharge will apply.
Further information: The Peak Season Surcharge generally applies as a a fixed fee per package and in addition to any other surcharges that may apply. During times of particularly high package volume, such as the Christmas season, UPS expands its delivery network to continue to provide reliable and timely service. | Additional Handling:
Large package: + € 67.50
Over Maximum Limits: + € 412.00
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Proof of Delivery (POD) upon request | Surcharge that applies if proof of delivery is requested from UPS and then provided by UPS by fax or post. | € 5.50 |
Return of Undeliverable Shipments | Surcharge for transportation and fuel charges incurred by returning undeliverable shipments.
Further information: All national packages and shipments within the EU, will be automatically returned to you with UPS Standard service (where available). | National: € 3,80
EU-wide: € 5,30 Worldwide: € 6,80 |
Saturday Delivery | Surcharge for Saturday delivery of UPS Standard packages.
Further information: Standard packages are delivered by UPS only on working days (mo-fri) from 8 am to 6 pm. A Saturday delivery for already booked UPS standard packages (until usually 12 o'clock) is generally possible, but will be charged with an additional fee. | € 20.00 |
* Surcharges are charged as (net) business fees, plus the applicable 19% VAT. Please note that the carriers may make changes to the surcharge or subsequent charge prices and we reserve the right to adjust these due to additional operational expenses. The above surcharges and fees were last updated on May 25th, 2023.
📌 Further information on possible UPS surcharges can also be found directly on the UPS website.
Any further questions? We're happy to help.
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