The carrier UPS is already available to you via shipcloud business rates from our Starter subscription.
In this article you will find important information about UPS package dimensions and weight limits, as well as possible surcharges and fees.
In this article 👇
Maximum package dimensions and weight limits
Normal packages
Max. weight | max. 31,5 kg |
Max. dimensions | longest side max. 100 cm, second longest side max. 76 cm |
Max. girth * | max. 300 cm |
Parcel shop drop-off
Max. weight | max. 20 kg |
Max. dimensions | longest side max. 97 cm, second longest side max. 76 cm |
Max. girth * | max. 300 cm |
* The girth dimension is calculated as follows: girth = (height + width) x 2 + length)
📌 Please note that it is not possible to send bulky shipments at shipcloud business rates. This option is only available if you have your own UPS contract.
📌 Please note that additional costs per shipment may apply if your packages exceed the maximum package dimensions and weight limits. shipcloud reserves the right to pass on to you the surcharges levied by UPS (see table below).
Surcharges and additional fees*
Surcharge | Description | Price per shipmentuntil april 30, 2022 | Price per shipmentfrom may 1, 2022 |
Additional Handling* | Heavy packagesSurcharge for UPS packages with an actual weight (not volume weight) greater than 32 kg. Surcharge for each package in a UPS shipment where the average package weight is greater than 32 kg and the weight for each package is not specified on the source document or which cannot be processed through the UPS automated shipping system. ℹ️ Additional infoMarking heavy packages with a sticker or signal tape, as a security notice for UPS employees, is mandatory. In addition, this will ensure that these packages can be transported properly. PackagingSurcharge for goods which are encased in an outside shipping container made of metal or wood. Surcharge for goods in cylindrical containers, such as a barrel, drum, pail, or tire, that is not fully encased in a corrugated cardboard shipping packaging. Oversized packagesSurcharge for packages with the longest side exceeding 100 cm or its second-longest side exceeding 30 inches (76 cm). | 13.50 EUR | 14.50 EUR |
Address Correction | Surcharge for additional handling and transportation costs of undeliverable UPS packages requiring further instructions or address correction. ℹ️ Additional infoIf UPS has taken action to deliver worldwide shipments but has been unsuccessful, the shipments will be processed according to your instructions. | 6.10 EUR | 6.50 EUR |
Extended and Remote Area | Surcharge resulting from higher operating costs for delivery to and collection in extended and urban areas as well as for delivery to and collection in remote areas beyond UPS extended areas, which are less accessible (domestic and international services). ℹ️ Additional infoAn overview of the affected areas can be found directly on the UPS website. | 24.00 EUR | 25.00 EUR |
Large Package | Surcharge for UPS packages whose length plus girth [(2 x width) + (2 x height)] combined exceeds 300 cm, but does not exceed the maximum UPS size of 400 cm. ℹ️ Additional infoA minimum chargeable weight of 40 kg will be charged for large parcels, in addition to the Large Package Surcharge. An Additional Handling charge will not be assessed when a Large Package Surcharge is applied. | 47.50 EUR | 49.50 EUR |
PEAK Season | Temporary surcharge for national and international shipments during times of extreme volume surges. ℹ️ Additional infoUPS introduces the PEAK surcharge temporarily for large packages, oversized packages and packages with additional handling when package volumes increase sharply suddenly or due to seasonal changes and holidays. In this way, UPS ensures continued effective use of the network as demand for air freight capacity changes. UPS will adjust the PEAK surcharge as needed without notice and reserves the right to extend or modify Peak Periods to reflect prevailing market conditions. | Additional Handling: 5.90 EUR Large package: 59.40 EUR Oversized package: 212.00 EUR | Currently no price adjustments |
Proof of Delivery (POD) upon request | Surcharge that applies if proof of delivery is requested from UPS and then provided by UPS by fax or post. | 5.50 EUR | |
Return of Undeliverable Shipments | Surcharge for transportation and fuel charges incurred by returning undeliverable shipments. ℹ️ Additional infoAll national packages and shipments within the EU, will be automatically returned to you with UPS Standard service (where available). | 3.30 EUR | National: 3,80 EUR EU-wide: 5,30 EUR Worldwide: 6,80 EUR |
Saturday Delivery | Surcharge for Saturday delivery of UPS Standard packages. ℹ️ Additional infoStandard packages are delivered by UPS only on working days (mo-fri) from 8 am to 6 pm. A Saturday delivery for already booked UPS standard packages (until usually 12 o'clock) is generally possible, but will be charged with an additional fee. | 20.00 EUR | Currently no price adjustments |
* Surcharges are charged as (net) business fees, plus the applicable 19% VAT. Please note that the carriers may make changes to the surcharge or subsequent charge prices and we reserve the right to adjust these due to additional operational expenses. The above surcharges and fees were last updated on May 1, 2022.
** In consideration of the additional handling required and subsequent potential delays in processing these shipments, UPS does not provide a money-back guarantee for them.
📌 Further information on possible UPS surcharges can also be found directly on the UPS website.
Any further questions? We are happy to be there for you.
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