DHL: Overview of the connection with shipcloud

shipcloud supports you with the international shipping of your DHL parcels from Germany - via shipcloud business rates or your own DHL contract.

In this article you will learn which integrated services and additional services are available to you for your DHL shipping via shipcloud business rates as well as via your own DHL account.

In this article 👇

1. Integrated shipping methods for DHL

2. Integrated additional services for DHL

3. Available label formats for DHL

   1. PDF formats

   2. ZPL formats

Integrated shipping methods for DHL

After your registration, we provide you with DHL for shipping immediately at our business rates. If you have already concluded your own contract with DHL, you can easily store it in shipcloud starting from our Professional subscription. You can read how this works here.

The following information applies to shipments from Germany.

DHL Paket (Standard)

DHL service for national of less urgent small and large shipments up to 31.5 kg. You can use this service via shipcloud business rates or via your own DHL account.

DHL Paket International (Standard)

DHL service for worldwide shipping of less urgent small and large shipments up to 31.5 kg. You can use this service via shipcloud business rates or via your own DHL account.

DHL Warenpost

DHL service for small-format and lightweight national shipments. You can use this service via shipcloud business rates or via your own DHL account.

DHL Retoure

DHL service for returns. You can use this service both via shipcloud business rates for your national returns or via your own DHL account for your national and international returns.

DHL Prio

DHL service for national DHL Standard shipments with priority handling from the delivery base and delivery usually on the next working day. You can only use this service via your own DHL account.

DHL Europaket

DHL service for B2B parcel shipping throughout Europe with delivery usually within 48 hours in the largest European cities. You can only use this service via your own DHL account.

DHL Warenpost International

DHL service for small-format and lightweight international shipments. You can only use this service via your own DHL account.

DHL Bulky goods

DHL service for non-machineable national and international shipments outside the standard dimensions or with special packaging shapes, features or materials. You can only use this service via your own DHL account.

Integrated additional services for DHL

The following information applies to shipments from Germany.

Tracking

Automatic multi-carrier tracking solution including individual and multilingual tracking page and e-mails in your own shop design. You can use this additional service via shipcloud business rates or via your own DHL account.

Simplified Customs Declaration (CN22/23)

With shipcloud you can also create a customs declaration (CN22/CN23) for your dutiable shipments together with your DHL shipping label. You can use this additional service via shipcloud business rates or via your own DHL account.

Drop-off at DHL Paketshops and postal outlets

Flexible drop-off of your DHL shipments at DHL parcel shops and postal outlets as well as your Warenpost shipments to postal outlets (only). You can use this additional service via shipcloud business rates or, depending on your individual agreement, also via your own DHL account.

Delivery to DHL Paketshops, postal outlets and Packstations

Ship your DHL shipments to DHL parcel shops, postal outlets and Packstations near your recipients' homes or workplaces for greater flexibility in pickup. You can use this additional service via shipcloud business rates or via your own DHL account.

GoGreen

Climate-friendly CO2-neutral DHL shipping, in which DHL offsets the emissions caused by shipping your package by investing in global climate protection projects. You can book this additional service for different DHL shipping methods and use it via shipcloud business rates or via your own DHL account. When shipping via shipcloud business rates, we automatically book the DHL GoGreen service with no additional fees for our customers for every DHL shipment.

Parcel Notification

Transparent delivery through advance notice of the expected delivery time of your DHL Standard shipments and further notifications via email such as for pickup and storage period in DHL parcel shops and post outlets. You can use this additional service via shipcloud business rates or via your own DHL account.

Additional Insurance

Higher insurance against loss and damage to your national and international DHL shipments beyond the usual DHL liability limits. You can only use this additional service via your own DHL account.

Cash On Delivery

DHL takes over the cash on delivery payment process by collecting the invoice amount for your goods from the recipient directly upon delivery of your national DHL shipments. You can only use this additional service via your own DHL account.

Sender*s Instructions (Return to sender/Abandon)

Service for undeliverable DHL Paket International shipments with which you can determine in advance whether your parcel should be returned to you at a charge or whether you should hand over your shipment to DHL for destruction/auction on site. You can only use this additional service via your own DHL account.

Closest Droppoint Delivery

Cost-effective delivery of international DHL Standard (DHL Paket International) shipments, to selected EU receiving countries, to a Droppoint (parcel shop, parcellocker or similar drop-off facility).

Retail Outlet Routing

With this service, your national DHL Standard and Warenpost shipments are deposited at the nearest DHL branch in the event of undeliverability and held there for pickup for seven working days. If you also provide the recipient's email address, he or she will be informed by email about the redirection of the shipment. You can only use this additional service via your own DHL account.

Visual Age Check

Delivery of national DHL shipments with simple age verification (16 or 18 years) of the recipient or a person authorized to receive the shipment on the basis of an official photo document without identification documentation. YYou can only use this additional service via your own DHL account.

Ident Check

Secure and personal delivery of national DHL shipments with ID-based identity and age verification of the recipient and with ID documentation. The goods are only delivered to the recipient personally. You can only use this additional service via your own DHL account.

Named Person Only

Discreet, ID-based delivery of national DHL Standard and Prio shipments to the recipient in person or to a person authorized to receive the shipment. You can only use this additional service via your own DHL account.

Drop-off Location

Individual delivery for your national DHL Standard, Prio and Warenpost shipments to a desired location on your recipient's property. With this delivery option, your recipient automatically grants DHL a drop-off permit, which excludes any liability for loss or damage on the part of DHL after delivery to the drop-off location. You can only use this additional service via your own DHL account.

No Neighbor Delivery

Discreet delivery of your national DHL Standard and Prio shipments to the recipient without substitute delivery to the neighbor if your customer is not present at the time of delivery. The shipment will be held ready for your customer to pick up at a DHL postal outlet or Packstation. You can only use this additional service via your own DHL account.

Neighbor

Individual delivery of your national DHL Standard, Prio and Warenpost shipments to a to a preferred neighbor in the direct environment of your recipient. You can only use this additional service via your own DHL account.

Delivery Day

Individual delivery of your national DHL Standard shipments on a working day (Mon-Sat) selected by you or your recipient. You can only use this additional service via your own DHL account.

Premium International

Fast shipment of DHL Paket International shipments by the next possible flight or truck to the destination including preferential treatment in the destination country. You can only use this additional service via your own DHL account.

Available label formats for DHL

For DHL, the following label formats are currently available for shipping.

📌 Please note that the label formats may vary depending on the DHL service booked and that DHL generally does not allow you to integrate your own company logo on the shipping labels.

PDF formats

ZPL formats

You can find out how to book the respective DHL services and additional services via API Request in our Developer Portal.

Any further questions? We're happy to help.

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