How can the parcel receivers track their parcels?
Ina Kahl avatar
Written by Ina Kahl
Updated over a week ago

You can let us notify your customers automatically by email, if the parcel has a new status. Therefor it is mandatory to specify the email address of the customer when creating the shipping label.

To get to know how to configure the automated email notifications in your WebUI, read here.

Of course, you can also provide your customers with the tracking numbers of the carriers so they can track their parcels on the carrier's shipping tracking websites directly.

For more information about the possibility of adding the numbers to your shipping confirmations, please contact the developer of your shop system or plug-in.

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