Skip to main content

How long is the contract or notice period?

Cancellation period for standard Shipcloud subscriptions

Written by Ina Kahl

Different contract terms apply to the standard Shipcloud subscriptions.

  • Go: 1 month

  • Grow: 3 months

  • Pro: 6 months

  • Enterprise: 12 months

The contract term begins as soon as you activate your subscription and enter your payment details. You can cancel your subscription at any time, effective at the end of the applicable contract term.


If you wish to cancel your subscription you'll be able do it yourself in your Shipcloud account under "Billing" easily.

You can also cancel your subscription by sending an informal email to support@shipcloud.com Please make sure that you send the cancellation from the email address you used to login at Shipcloud.


Any further questions? We're happy to help.

Did this answer your question?