You can book these additional services by using your own Asendia account.


In this article you will learn which Asendia additional services are available to you for your shipping via your own contract with shipcloud. You can find out which plug-ins or platforms have already implemented these additional services by asking your plug-in developer or your platform.

In this article 👇

  1. Asendia Milestone/Bonus Tracking

  2. Asendia Personal Delivery

  3. Asendia Mailbox Delivery


Asendia Milestone/Bonus Tracking

This additional service provides you with shipment tracking from the start of shipping to the first scan event in the destination country. A delivery scan is generally not performed. The following requirements apply:

  • Can only be booked in combination with the service e-PAQ Standard Priority

➡️ You can book this service via API Request.

Asendia Personal Delivery

With this additional service, your Asendia shipments are delivered personally upon the signature of the original recipient or an authorized person in the household. The following requirements apply:

  • Can only be booked in combination with the service e-PAQ Plus

➡️ You can book this service via API Request.

Asendia Mailbox Delivery

With this additional service, your Asendia shipments are delivered personally upon the signature of the original recipient or an authorized person in the household. The following requirements apply:

  • Can only be booked in combination with the service e-PAQ Select

➡️ You can book this service via API Request.

📌 Please note that you may incur additional costs when booking additional services. Contact your Asendia Sales Manager directly for more information.


Any further questions? We're happy to help.


These articles might also interest you 👇

Asendia: Overview of the connection with shipcloud

Asendia: Shipping via your own carrier contract

Asendia: International and dutiable shipping to a non-EU country

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