ANGEL: Shipping via your own carrier contract

How to use your own business customer conditions with Shipcloud

Ina Kahl avatar
Written by Ina Kahl
Updated over a week ago

Shipcloud supports you with the national shipping of your ANGEL parcels from Germany via your own ANGEL contract, which you can already integrate in Shipcloud from our Professional subscription.

In this article you will learn how to deposit your own ANGEL contract with us and what you need pay attention to.

In this article 👇

Check your access data

For shipping with ANGEL you need your own contract, which you can easily use with Shipcloud. For your ANGEL configuration you need the following access data:


Username of your ANGEL account


Password of your ANGEL account

You will receive the corresponding data from your account manager at ANGEL.

Store access data in your Shipcloud account

You can easily store your ANGEL contract data in your Shipcloud account and thus ship at your individually agreed rates and conditions with the carrier.

Based on the time of your registration at Shipcloud, we provide you below with further information on how to store your ANGEL access data in the Shipcloud webUI.

Registration from August 2, 2022

How to store your contract data for ANGEL

Log in to your Shipcloud account resp. to the Shipcloud webUI and select the menu item "Carriers" in the navigation bar on the left.

Under "Active carriers", click on the blue contract icon on the left next to ANGEL to store the access data from your ANGEL account in your Shipcloud configuration and, if necessary, to make further settings.

Click on the green "Save & activate" button on the right so that your changes are applied and your own business rates are applied when you are creating your shipping labels.

📌 Please note that previously saved data will be overwritten and you will ship using your own business rates after successful activation.

Registration before August 2, 2022

How to store your contract data for ANGEL

If you have registered with Shipcloud before August 2, 2022, please contact our support team first and we will activate your own configuration for ANGEL.

After activation, you will receive a confirmation email from us and you will then find your configuration in your Shipcloud account under "Configurations" >> "Carriers" >> "ANGEL". Deposit and save your access data for ANGEL there.

ANGEL shipping in connection with Shipcloud

Shipping conditions and billing

After successful configuration, you automatically ship at your own ANGEL business rates. Your individual agreements will then apply with regard to, among other things:

  • your transport insurance,

  • the (regular) pick-up/drop-off at parcel shops,

  • the national shipping.

📌 Please note that Shipcloud is not able to show you any prices for ANGEL, as our system does not have access to this part of your contract. You can request them from your ANGEL account manager.

You will be billed directly by ANGEL for your shipping labels. You will only receive a monthly invoice from Shipcloud for the use of our service (basic and transaction fees) and for the shipping labels created at Shipcloud's business rates with other carriers.

Important information on creating ANGEL shipments

Please note that when creating ANGEL shipments, you must always transmit the pickup date and time window as well as the recipient email address to ANGEL in your API request. You can find more information about this in our Developer Portal. The transfer of a pickup date and time window is not possible via the Shipcloud webUI.

Any further questions? We're happy to help.

These articles might also interest you 👇

Did this answer your question?