DPD Web Connect: Additional services when shipping via your own carrier contract

You can use these additional services when shipping via your own DPD business rates in connection with Shipcloud

Ina Kahl avatar
Written by Ina Kahl
Updated over a week ago

You can use these DPD additional services with your own DPD contract.


For the carrier DPD, we have integrated the following additional services into Shipcloud, which you can use with your own DPD contract.

You can find out which plug-ins or platforms have also already implemented these additional DPD services by asking your plug-in developer or your platform.

In this article 👇


DPD Deposit Okay

With this service, you grant DPD a drop-off authorization and thus allow your shipments to be deposited at a desired location of your recipients. This way, they receive your parcels directly and contactless - regardless of whether you are at home or not.

You can currently only book this service directly via API request.


DPD Food

You can currently only book this service directly via API request.

Please note the following requirements:

  • Can only be used for national shipments from Germany

  • Can only be booked with the services Standard, Express 1 Day or Express 1 Day Early

  • Can only be booked in combination with DPD Predict


DPD Limited Quantities (LQ)

With this service you can ship hazardous goods in limited quantities, if you comply with certain requirements. You can currently only book this service directly via API request.

Shipping dangerous goods is generally not possible with Shipcloud. An exception is the shipment of hazardous goods in limited quantities via DPD. For shipments containing only small quantities of a dangerous good (based on the UNECE "List of Dangerous Goods"), the limited quantities can be used as a rule class.

The following requirements must be observed:

  • Can be used for international shipping out of Germany

  • Bookable with the following shipping options:

    • Standard

      Recipient countries: Austria, Belgium, Croatia, Denmark, France, Germany, Latvia, Liechtenstein, Luxembourg, Monaco, Netherlands, Poland, Portugal, Slovenia, Spain, Switzerland)

    • Express 1 Day

      Recipient countries: Austria, Belgium, Switzerland, Denmark, Germany, France, Latvia, Liechtenstein, Monaco, Netherlands, Poland

    • Express 1 Day Early

      Recipient countries: Belgium, Switzerland, Germany, Luxembourg, Netherlands

  • Max. permissible gross weight: 30 kg / parcel

  • Senders must affix an LQ label (LQ mark) to the shipments

The following delivery methods are excluded for DPD Hazardous Goods LQ:

  • Delivery to a preferred location (cannot be booked in combination with the additional service "DPD Drop-Off Authorization").

  • Delivery to pick-up parcel shops

📌 The transport of hazardous goods is subject to strict statutory regulations. As a result it requires prior consultation with your DPD depot and the conclusion of a special agreement. Therefore, please note that this additional service must be activated in advance by your DPD depot. Your DPD account manager will inform you about the legal requirements for correct packaging and on all the necessary requirements and additional shipping regulations.

📌 This additional service is currently in the beta phase and will be activated by our support team. Please contact our support team if you would like to use it.

You can also find more information about shipping hazardous goods in limited quantities on the DPD website.


DPD PARCELLetter

With this service you can send small-format and lightweight goods (items up to 1 kg and max. 25 x 36 x 5 cm) at low cost. You can also find more information on the DPD website.


You can currently only order this service directly via API request.


DPD Predict (advance notice)

You can currently only order this service directly via API request.

Please note the following requirements:

  • Can only be used for standard shipments and not for express shipments

  • An email template for Predict must be set up in advance via DPD. You can also find more information here.

📌 Please note that DPD charges extra for misdeliveries and levies a surcharge for a new delivery attempt if you do not use DPD Predict.


DPD 12:00 Saturday

You can currently only order this service directly via API request. Please note the following requirements:

  • Bookable only in combination with the shipping options Express 1 Day or Express 1 Day Early .


Please note that you may incur additional costs when booking these additional services. For more information, please feel free to contact our support team or your

DPD account manager directly.


Any further questions? We're happy to help.


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