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When will I be billed for my shipping labels?
When will I be billed for my shipping labels?

How to create chargeable parcel labels or prepare shipping labels first

Ina Kahl avatar
Written by Ina Kahl
Updated over a week ago

If you create a shipping label via the Shipcloud webUI, it will be charged to your account as soon as you click "Book Shipment" in the "Shipping" >> "New Shipment" menu item. If you create shipping labels via the API, they will be charged to your account as soon as you set the create_shipping_label=true parameter. Shipping labels are billed after creation/parameter generation, but usually at the end of the billing period (1 month). The billing date is always the 1st day of a calendar month or the calendar day on which an interim invoice is issued.

However, you can also prepare the shipping labels via the Shipcloud webUI or API by clicking "Save shipment". The cost of the shipping labels will then be charged to your account only when the shipping labels are purchased, i.e. when the booking is actually made.

For shipments shipped via your own carrier contracts, you will continue to receive invoices directly from the carrier.


Any further questions? We're happy to help.


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