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Step 2: Complete Your Account Settings
Step 2: Complete Your Account Settings

Customize Your Account Settings (Includes: Design, Notifications, API Key, Label Formats, references to design and returns portal articles, plus videos from Leonie)

Brunhilde Krönung avatar
Written by Brunhilde Krönung
Updated yesterday

Your Personalized Settings

1. Branded Tracking Page and Email Notifications

Match your tracking page and email notifications to your online shop’s design. Under "Settings >> Design", you can customize the appearance of your status emails and external tracking page. In the "Tracking" section, you can also personalize the text for your emails and tracking page.

You can customize the following elements:

  • Company logo

  • Color scheme

  • Notification text

  • Language

A detailed guide can be found here.

2. Shipping Labels with Your Company Logo

To display your company logo on shipping labels, upload it under "Settings >> Design" in your account.

Please note: Shipping labels generated via Shipcloud are currently available as PDF files in DIN A5 and DIN A6 formats. However, when creating a shipping label in DIN A6 format, it is currently not possible to integrate your company or merchant logo.

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